Frequently Asked Questions

Frequently Asked Questions at a Glance

General

In which area does HomeFlex operate?

Our area of operation has expanded considerably over the years. We have more than 900 houses with a total of approximately 4000 beds under our own management, spread across more than 120 locations in the Netherlands. In collaboration with municipalities, housing corporations, real estate investors, and private individuals, we continue to search for new housing opportunities. Are you interested or would you like more information about our unique concept? Then please contact us directly by phone at 0184-820082 or fill out our contact form.

I am a tenant of a HomeFlex house and would like to report a fault. What is the best way to report the fault?

Vul bij voorkeur ons storingsformulier in of neem contact op met één van onze storingsmedewerkers bij u in de buurt. Wij zullen de storing binnen één werkdag in behandeling nemen en u telefonisch of per e-mail op de hoogte houden van de status.

Neighbors

How Do I Know if a Property in My Street Is Rented by HomeFlex?

When Renting a New Property, HomeFlex Colleagues Usually Meet the Immediate Neighbors or Leave an Introductory Flyer in the Mailbox. Additionally, Colleagues Who Furnish or Inspect the Properties Drive Recognizable HomeFlex Cars and Wear HomeFlex Company Clothing. Feel Free to Chat with Our Colleagues.

To Whom Does HomeFlex Rent the Properties?

We Rent the Properties to Companies and Employment Agencies Looking for Housing for Their Foreign Staff. Flex Workers of Various Nationalities Stay in the Houses.

Does HomeFlex Monitor the Properties?

Certainly. HomeFlex inspectors regularly visit the property and maintain intensive supervision on compliance with house rules and other safety aspects in the residence.

Can I, as a Neighbor, Contact HomeFlex?

Yes, You Can. If you have any questions or comments, please fill out the contact form on the website, and we will respond as soon as possible.

What should I do if I have a complaint or conflict about/with the residents of a HomeFlex property?

Should such a situation occur, please don’t hesitate to contact us via the complaint form on our website. We Will Contact You as Soon as Possible.

Can’t find your question? Contact us through the contact form, and we will get in touch with you as soon as possible.